Information needs of lawyers

This research is a case study of a major city law firm. The aims of the project are to discover the information needs and information-seeking- behaviour of lawyers in this firm and whether the library is providing a completely satisfactory service for the lawyers and if there are any improvements to be made. The case study was carried out by means of in-depth interviews with several lawyers of different levels of experience and status, professional support lawyers and law librarians. This evidence was supplemented by the author s observation as a member of the library team.

Autorentext

I gathered data while working in a law firm interviewing lawyers of differing experience in the firm. I felt very privileged to talk to them and learn about their work and their information needs. I based my questions on David Nicholas's framework of user needs outlined in his book "Assessing Information Needs : tools and techniques".