Vulnerability and sustainability in the global tourism industry

This book explores the nature, structure, culture,
products and services of the global tourism
industry, with a particular focus on its inherent
vulnerability to a plethora of internal and external
pressures and opportunities. Vulnerabilities
discussed include the dynamic global environment
(political, economic, social and technological
domains), changing customer markets, supply chain
issues between interconnected tourism sectors and
service providers, the degradation of tourism
products, public and private sector interface
issues, together with many associated aspects. It
then develops an analytical model which encompasses
the major vulnerability fields and can be used by
tourism managers at all levels to assess their
levels of vulnerability and thence to better prepare
their businesses to anticipate and cope with
inevitable pressures, towards ongoing sustainability
of the global industry.

Autorentext

Alan Nankervis is the Associate Professor of Human Resource Management in the School of Management at RMIT University, Melbourne, Australia. He is the author or co-author of many publications on topics such as international human resource management, services management, Asian management and tourism management.

Klappentext

This book explores the nature, structure, culture, products and services of the global tourism industry, with a particular focus on its inherent vulnerability to a plethora of internal and external pressures and opportunities. Vulnerabilities discussed include the dynamic global environment (political, economic, social and technological domains), changing customer markets, supply chain issues between interconnected tourism sectors and service providers, the degradation of tourism products, public and private sector interface issues, together with many associated aspects. It then develops an analytical model which encompasses the major vulnerability fields and can be used by tourism managers at all levels to assess their levels of vulnerability and thence to better prepare their businesses to anticipate and cope with inevitable pressures, towards ongoing sustainability of the global industry.