Competitiveness Creation and Maintenance in the Postal Services Industry

This book examines the changing business and economic environment for postal services in Lithuania and the upcoming challenges for this industry. Postal services continue to play a central part in the development of national economies. However, the economic and social role of postal services has changed rapidly and fundamentally over the last two decades. In most industrialized countries, paper-based communications are in serious decline, while the demand for parcel delivery services is rising steadily with the continuing development of e-commerce, just-in-time production techniques, and global supply chains. For the postal sector as a whole, the centre of gravity has shifted dramatically from letters and documents to parcels. The authors explain how the organizational paradigm has inexorably shifted from that of a national, government-owned postal administration providing the basic delivery services required by society, to a system of interdependent local and regional undertakingsthat both compete and cooperate with one another. The book argues that there are no indications that the postal sector has stopped changing, and that it seems most probable that the European Union's postal sector will look quite different in 2035 than it does today. In closing, the book explains how the shareholders of postal services companies have recently confirmed that the time has come to rethink the strategy of creating and maintaining competitiveness in the postal services industry.

Includes a comprehensive analysis of the business environment of the postal services industry Presents a framework for shareholders in postal services industry Formulates professional recommendations to create a competitive environment

Autorentext

Dr. Vaida Pilinkien is a Professor at Department of Economics and Chair of Study Programme Committee, School of Economics and Business, Kaunas University of Technology, Lithuania. Her research is focused on industry and firm competitiveness, business environment analysis, demand forecasting.

Dr. Vilma Deltuvait is a Lecturer at Department of Finance, School of Economics and Business, Kaunas University of Technology, Lithuania. She has Accounting and Logistics specialist, Chief Financial Officer (CFO), Head of Logistics department, General manager (CEO) working experience in private enterprises. She has also worked as a visiting researcher at the Central Bank of Lithuania. She obtained a doctoral degree in Social Sciences (Management) at Kaunas University of Technology in 2013. Research interests: systemic risk management in banking sector, banking crises, banking sector's financial stability, assessment of banks' profitability and efficiency, cross-border contagion risk.

Dr. Asta Daunorien is a Lecturer at Department of Management, School of Economics and Business, Kaunas University of Technology, Lithuania. Research area: quality management, project quality and risk management, industry competitiveness and analysis.

Dr. Vaidas Gaidelys is a Professor at Department of Economics, School of Economics and Business, Kaunas University of Technology, Lithuania. The main research area is following: international business and taxes, state economic policy, European integration economics, offshore centres and offshore businesses. He is actively involved into various local and international research projects. **

Inhalt
Introduction.- Concept of Competitiveness and Methodological Principles of Competition Assessment.- Legal Regulation of Competition in Postal, Courier and Financial Services Industries.- Competition in Postal, Courier and Financial Services Industries.- Lithuanian Universal Postal Services Provider: Profile, Facts and Figures.- Lithuanian Universal Postal Services Provider's Business Strategy and Problems in Competitiveness.- Competitiveness Creation and Maintenance Experience in Lithuania and Foreign Countries.- Development of Lithuanian Universal Postal Services Provider's Competitiveness Maintenance Model.- Lithuanian Universal Postal Services Provider's Competitiveness Maintenance Strategy.- Conclusions and Recommendations.- Annexes.