Training and Development Strategies for Employees in Hotel Industry

The Hotel Industry is the fastest growing Industry in the world. Quality of service is of utmost importance to get the competitive edge and be a successful venture. This can be done through training and development of employees, and by retention of trained employees who have mastered the art of quality service. It is also important to invest in a career advancement plan through training and development for employee satisfaction and motivation. The hotels are realizing this and making provisions in their budgets for the training activities. With the current scenario where the hotels are grappling with high attrition rates, training and development is a tried and tested solution to this problem. This book illustrates the positive impact of training and development on the problem of employee attrition.

Autorentext

Dr. Sonali Jadhav is working as Principal, AISSMS College of Hotel Management and Catering Technology, Pune, India. She has co-authored a French Text Book, "Basic French For the Hotel Industry", having done her Bachelor of Arts with French Major. Her doctorate is in Human Resources from University Of Pune.