Adaptive IT Use

At the Web 2.0 Summit in San Francisco 2007,investment bank Morgan Stanley stated that UnitedStates businesses spend 50% of their capitalexpenditure on information technology. Given such amassive investment, the performance of the US economydepends very heavily on the extent to which USbusinesses and their workers use these investments ininformation technology wisely. This book is driven bya question that is often asked by organizations: whatcan we do to maximize the benefits of IT? Thisresearch approaches this question from a human agencyperspective: IT does not determine its own trajectoryof development and use. It is users who create andinnovate its evolution.This book investigates how individual users modifytheir use of information systems adaptively over timeto respond to external and internal triggers, withincertain constrains. A new concept named adaptive ITuse was developed. A model of adaptive IT use thatdepicts and explains the scenario of usermodifications to their use of information systems wasdeveloped systematically. The research hassignificant implications for both research andpractices in system development and implementation.

Autorentext

Dr. Heshan Sun is an assistant professor at the School of
Information Resources and Library Science at the University of
Arizona. He has more than twenty publications in top information
systems journals, conference proceedings, and books. He is the
husband of Xue (Snow) Xiao and father of James S. Sun.

Klappentext

At the Web 2.0 Summit in San Francisco 2007,
investment bank Morgan Stanley stated that United
States businesses spend 50% of their capital
expenditure on information technology. Given such a
massive investment, the performance of the US economy
depends very heavily on the extent to which US
businesses and their workers use these investments in
information technology wisely. This book is driven by
a question that is often asked by organizations: what
can we do to maximize the benefits of IT? This
research approaches this question from a human agency
perspective: IT does not determine its own trajectory
of development and use. It is users who create and
innovate its evolution.

This book investigates how individual users modify
their use of information systems adaptively over time
to respond to external and internal triggers, within
certain constrains. A new concept named adaptive IT
use was developed. A model of adaptive IT use that
depicts and explains the scenario of user
modifications to their use of information systems was
developed systematically. The research has
significant implications for both research and
practices in system development and implementation.