Application Administrators Handbook

Informationen zum Autor Kelly C. Bourne is an Applications Administrator with The Interpublic Group of Companies (IPG) where he is responsible for responsible for maintaining, upgrading, and tuning five web based applications used by subsidiaries world-wide. Kelly has been programming with a variety of languages for over 30 years. Most recently his experience is developing client/server applications in Visual Studio .NET, Visual Basic, Oracle and Microsoft SQL Server. He has written articles for DBMS Magazine, IBM Data Management Magazine and for ZD.NET. He's the author of Testing Client/Server Systems published by McGraw-Hill. Klappentext An application administrator installs! updates! optimizes! debugs and otherwise maintains computer applications for an organization. In most cases! these applications have been licensed from a third party! but they may have been developed internally. Examples of application types include enterprise resource planning (ERP)! customer resource management (CRM)! and point of sale (POS)! legal contract management! time tracking! accounts payable/receivable! payroll! SOX compliance tracking! budgeting! forecasting and training. In many cases! the organization is absolutely dependent that these applications be kept running. The importance of application administrators and the level to which organizations depend upon them is easily overlooked. Application Administrators Handbook provides an overview of every phase of administering an application! from working with the vendor before installation! the installation process itself! importing data into the application! handling upgrades! working with application users to report problems! scheduling backups! automating tasks that need to be done on a repetitive schedule! and finally retiring an application. It provides detailed! hands-on instructions on how to perform many specific tasks that an application administrator must be able to handle. Zusammenfassung Provides an overview of every phase of administering an application! from working with the vendor before installation! the installation process itself! handling upgrades! working with application users to report problems! scheduling backups! automating tasks that need to be done on a repetitive schedule! and finally retiring an application. ...

Autorentext
Kelly C. Bourne is an Applications Administrator with The Interpublic Group of Companies (IPG) where he is responsible for responsible for maintaining, upgrading, and tuning five web based applications used by subsidiaries world-wide. Kelly has been programming with a variety of languages for over 30 years. Most recently his experience is developing client/server applications in Visual Studio .NET, Visual Basic, Oracle and Microsoft SQL Server. He has written articles for DBMS Magazine, IBM Data Management Magazine and for ZD.NET. He's the author of Testing Client/Server Systems published by McGraw-Hill.

Klappentext

Provides an overview of every phase of administering an application, from working with the vendor before installation, the installation process itself, handling upgrades, working with application users to report problems, scheduling backups, automating tasks that need to be done on a repetitive schedule, and finally retiring an application.

Inhalt

1. What does an Application Administrator do? 2. Design of Systems 3. Architecture 4. Features Common to Many Applications 5. Application Specifics 6. Configuration Management 7. Change Control 8. Installing Software 9. Software support 10. Updates and Patches 11. Supporting Existing Applications 12. Handling Problems with Applications 13. Repetitive Applications 14. Security 15. The Server 16. Tuning Applications 17. The Network 18. The Organization 19. The Users Viewpoint 20. The Vendors 21. The Consultants 22. The Government Gets Involved 23. Common Systems Tools 24. Systems Tools Microsoft 25. Systems Tools UNIX/Linux 26. Tools you Should Develop 27. Third Party Tools 28. Troubleshooting Tips 29. Things to Advance that Payoff 30. Things That Will Happen That You Don't Want to Think About 31. The End of Days: Decommissioning an Application 32. What Every Application Administrator should know 33. Education 34. Parting Advice: Advice Unsolicited