Attraction and Retention Strategies

This book highlights the rise and fall of membership at the Institute of People Management of Malawi and chronicles reasons which propelled such incidents. Further, it suggests solutions of arresting the highlighted incidences and provides plausible solutions on the way forward. This is a life changing book and should be read by anyone requiring to be transformed in areas of customer service and marketing. The book provides some insights on how inspiring and practical solutions can reverse negative aspects of an organization.

Autorentext

Emmanuel Danstan Chinunda is an author, accomplished public speaker, trainer and consultant and sits on several boards. He holds a Master of Business Administration Degree from Management College of Southern Africa and an Advanced Certificate in Business Counseling from University of Durham in England.