Business Information Technology Management

Organisations are information intensive systems, operating in dynamic and competitive markets, structured around complex physical and political infrastructures. This book characterises the critical nature of these environments through strategies for business information technology management (BITM).

Autorentext

RAY HACKNEY is the Director of BIT research within Manchester Metropolitan University. He has contributed to numerous national and international conferences and journals and is currently serving on the Board of the UK Academy for Information Systems.

DENNIS DUNN is the Head of BIT within Manchester Metropolitan University. His research interests are within organisational analysis, knowledge management and learning organisations. He is currently associated with Lancaster University (UK) in developing innovative frameworks for BITM.

Inhalt
Introduction SECTION ONE: RESEARCH AND METHODOLOGIES Adaptability and Flexibility in IS Development; G.Fitzgerald Planning Activities: Lessons for IS Development; C.Adams New Light through Old Windows: the Interpretative Foundations of the CSF Concept and Method; T.Butler and Brian Fitzgerald Uncovering the Assumptions Behind IS Methodologies: Implications for Research and Practice; N.Russo and E.Stolterman SECTION TWO: STRATEGIC AND GLOBAL MANAGEMENT Experiences of Strategic Information Systems Planning: Evoking Change from within an IT Department ; D.Wainwright Global Electronic Commerce: Business to Business; N.Nahar Content Characteristics of Formal IT Strategy as Implementation Predictors; P.Gottschalk Sustaining Strategic Advantage in the Information Age; G.Hidding and J.Williams SECTION THREE: KNOWLEDGE MANAGEMENT AND LEARNING ORGANISATION Knowledge Management; from an IT Perspective; D.Dunn and M.Fretwell The Process of Knowledge Harvesting: the Key to Knowledge Management; C.Snyder and L.Wilson An Ontological Approach for Integrating Enterprise: Requirements and Systems Knowledge; V.Papaioannou and B.Theodoulidis Towards a Contingency View of Infrastructure and Knowledge: An Exploratory Study; C.Ciborra and O.Hanseth SECTION FOUR: INTERNET AND INTRANET COMMERCE Aligning the On-Line Organisation: with What, How and Why?; J.Burn Economics of Content Provision on the Internet; C.Loebbecke Corporate Intranets: Just Another IT System?; J. Callaghan Consumers in Swiss Online Grocery Shops ; P.Sieber SECTION FIVE: THE MILLENNIUM, ORGANISATIONS AND "HUMPTY DUMPTY" The Millennium Problem: An Interesting Case of IS Failure; P.Beynon-Davies IS/IT Outsourcing; R.Hackney and Martin Hancox The Influence of Legacy IS on BPR Strategies; B.Light and C.Holland BITM; Alternative and Adaptive Futures ; M.Stubbs, G.Griffiths and D.Tucker