BUSINESS PROCESS REDESIGNING IN FOOD SERVICE INDUSTRY

The concept of serving food from multiple restaurants through a single outlet at multiple locations involves a complex process of service delivery to meet the expectations of the consumers. The book deals with evaluating the critical issues in the existing processes and redesign the business for process improvements. Food being an exploding business, the redesigned framework for implementation assumes importance.

Autorentext

Arun Kumar Palanisamy is a Postgraduate in Agribusiness management employed in the area of Service Management. Dr. S. Moghana Lavanya and Dr. K. Mahendran, are specialized in research areas related to Food and Agribusiness Management currently employed in Tamil Nadu Agricultural University, India.