Call Centre
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Details
A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, product services, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, live chat, and e-mails at one location is known as a contact centre.
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GarantieWeitere Informationen
- Allgemeine Informationen
- GTIN 09786130633233
- Editor Frederic P. Miller, Agnes F. Vandome, John McBrewster
- Sprache Englisch
- Größe H220mm x B150mm x T7mm
- Jahr 2010
- EAN 9786130633233
- Format Fachbuch
- ISBN 978-613-0-63323-3
- Titel Call Centre
- Untertitel Company, Telemarketing, Letter (message), Fax, E- mail, Telephone, Telephone Exchange, Mainframe Computer, Microcomputer, Computer Telephony Integration
- Gewicht 185g
- Herausgeber Alphascript Publishing
- Anzahl Seiten 112
- Genre Wirtschaft
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