Collaborative Dynamic Capabilities for Service Innovation

Exploring the theoretical concept of collaborative dynamic capabilities, this book illustrates how service innovation can be achieved in an era of technological convergence. Focusing on e-healthcare systems within hospitals and private businesses, the author provides detailed case studies and answers topical questions about generating service innovation across different industries. Making a new and thought-provoking contribution to research on innovation and technology management, this useful book engages with theory and provides applicable solutions for practitioners to implement in the future.

Places emphasis on real world applicability and engages in theory from the practical context of a business practitioner Explores an example of one of the most advanced service innovation globally Offers solutions that are applicable throughout all industries

Autorentext

Mitsuru Kodama is Professor in the College of Commerce at Nihon University, Japan. His work has been published in a number of international scholarly journals and he has written 13 books including his most recent, Ma Theory and Creative Management of Innovation, published by Palgrave Macmillan in 2017.

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Inhalt

1. Collaborative Dynamic Capabilities: The Dynamic Capabilities View; Mitsuru Kodama.- 2. Service Innovation through Collaborative Dynamic Capabilities - A Systems Approach; Mitsuru Kodama.- 3. E-healthcare Service Innovations: In-depth Case Studies in Japan; Mitsuru Kodama.- 4. Research on Quality Improvements and Cost Reductions in Healthcare: Discussion on Accountable Care Organizations (ACOs) from the Perspective of Collaborative Dynamic Capabilities and Leadership; Toshiro Takahashi.- 5. Realization of a Health Support Ecosystem through a Smart City Concept: A Collaborative Dynamic Capabilities Perspective; Nobuyuki Tokoro.- 6. Changes in Business Model through Collaborative Dynamic Capabilities in Insurance Companies' Use of IT (InsuaTech) in the Medical and Health Sectors; Futoshi Okada.- 7. Telemedicine System Development through Strategic Collaboration between Industry, Government and Academia; Rumiko Azuma and Mitsuru Kodama .- 8. Pharmacy Service Innovation from the Standpoint of Collaborative Dynamic Capabilities; Takuya Akikawa.- 9. Building Healthcare Ecosystems through Strategic Collaboration across Different Industries; Mitsuru Kodama.- 10. Boundaries Synchronization and Capabilities Congruence: Discussion and Implications; Mitsuru Kodama.- 11. Conclusions and Issues for Future Research; Mitsuru Kodama.

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