Collaborative Intelligence

Create better connected teams and hold more productive meetings

In Collaborative Intelligence: Design Better Collaboration, Improve Team Productivity, and Build a Culture of Connection, the workplace collaboration experts at MURAL offer a holistic and comprehensive system for fixing today's broken teamwork culture. This book introduces the emerging practice of collaboration design, a cutting-edge approach to crafting collaborative experiences with a high degree of intentionality so that they deliver extraordinary, repeatable outcomes.

With a strong focus on activities and rituals that can be used by leaders and team members right now, the authors show businesses how they can innovate faster than ever. Readers will learn the skills they need to enable better collaboration, whether their teams are hybrid, remote, in-person, synchronous, or asynchronous. Based on decades of research, experience, and observations from working with thousands of teams globally in all kinds of collaboration spaces, this highly visual book provides the instruction you need to fix teamwork, transform your organization, and re-imagine what's possible at work.

You'll also find:

• How to build playbooks of collaboration methods
• How to create an inclusive, equitable, and collaborative environment that invites participation and unlocks the genius of your teams
• How to access unprecedented insights into how collaboration happens in your organization

• Strategies for leading collaboration change at the organization level

  A can't-miss guide for knowledge-work professionals, Collaborative Intelligence provides the direction you've been looking for to help teams innovate together.

  Autorentext

  Mariano Battan (mural.co; San Francisco, CA) is the CEO and co-founder of MURAL, a digital, visual collaboration platform used by thousands of leading companies like Google, IBM, Intuit, SAP, and Atlassian have deployed MURAL.

  Jim Kalbach (mural.co; Jersey City, NJ) is a noted author and instructor in design, innovation, and customer discovery, and Head of Customer Experience at MURAL. He is the author of three successful books: Designing Web Navigation (2007), Mapping Experiences, 2nd Edition (2020), and The JTBD Playbook (2020).

  Klappentext

  Create better connected teams and hold more productive meetings In Collaborative Intelligence: Design Better Collaboration, Improve Team Productivity, and Build a Culture of Connection, the workplace collaboration experts at MURAL offer a holistic and comprehensive system for fixing today's broken teamwork culture. This book introduces the emerging practice of collaboration design, a cutting-edge approach to crafting collaborative experiences with a high degree of intentionality so that they deliver extraordinary, repeatable outcomes. With a strong focus on activities and rituals that can be used by leaders and team members right now, the authors show businesses how they can innovate faster than ever. Readers will learn the skills they need to enable better collaboration, whether their teams are hybrid, remote, in-person, synchronous, or asynchronous. Based on decades of research, experience, and observations from working with thousands of teams globally in all kinds of collaboration spaces, this highly visual book provides the instruction you need to fix teamwork, transform your organization, and re-imagine what's possible at work. You'll also find: How to build playbooks of collaboration methods How to create an inclusive, equitable, and collaborative environment that invites participation and unlocks the genius of your teams How to access unprecedented insights into how collaboration happens in your organization Strategies for leading collaboration change at the organization level A can't-miss guide for knowledge-work professionals, Collaborative Intelligence provides the direction you've been looking for to help teams innovate together.

  Inhalt

  Introduction: Innovating Is Collaborating xiii

  Chapter 1 Collaboration in Principle 1

  Connecting the Genius of Your Teams

  Beyond Meeting Hygiene

  Collaborate Smarter

  Principles of Collaboration

  Welcome to the Renaissance of Teamwork

  Chapter 2 Relational Intelligence 19

  The Human Aspect of Collaboration

  Trust Falls Won't Solve Your Problems

  The Collaboration Mindset

  Team Needs

  Relationship Goals

  Chapter 3 Collaboration Design 35

  Making the Collaboration Experience Deliberate

  Who Can Fix Bad Meetings?

  What Does a Collaboration Designer Do?

  How Can You Make Collaboration Work Better?

  Declaration of Interdependence

  Understanding the Collaboration Experience

  Modeling Collaboration Experiences

  Chapter 4 Collaboration Methods 55

  Playbooks for Working Together

  Guided Autonomy

  The Games Teams Play

  Structures and Patterns

  Combining Methods

  The LUMA System

  Making Collaboration Methods an Everyday Practice

  Chapter 5 Collaboration Spaces 75

  Creating the Ideal Environment

  The Spaces We Make for Collaboration

  Designing Collaboration Spaces

  The Jobs of Common Spaces

  Dynamic, Visual, and Playful Spaces

  Adaptive Space

  Chapter 6 Modes of Engagement 91

  Thinking about Time and Space of Collaboration

  Modes of Collaboration

  Engagement Types

  Work Is Not a Place-It's What You Accomplish Together

  What Is a Meeting, Anyway?

  Chapter 7 Collaboration Insights 111

  Analyzing Collaborative Capacity

  A 360-Degree View of Collaboration

  Evaluating Teams

  Assessing Collaboration across the Organization

  Beyond the Organization

  Chapter 8 Collaboration Strategy 131

  Transforming Teamwork at Scale

  The ROI of Collaboration

  Ways of Driving Change across an Organization

  All Management Is Collaboration Management

  Collaboration Leadership

  Afterword: Imagine It All Came True 150

  Acknowledgments 151

  About the Authors 152