Crisis, Catastrophe, and Disaster in Organizations

This book explores how and why an event is a precursor to the emergence of a crisis and how a given crisis affects an organization and its stakeholders. Using existing systems theory blended with innovative use of wave, epidemiological, immunological and psycho-social theories, the author discusses ways to understand the effects of different types of crises while showing how to document and/or quantitatively measure those effects. The book offers new models illustrating how events trigger crises and how they subsequently morph into catastrophes and disasters. Using theories and tools tested in organizational settings to identify contributors to a traumatic event, this book makes a valuable contribution to organizational and crisis management literature.

Cases and material based on US and international organizations, leadership misconduct, and social movements demonstrate the range of effects spawned by crises, catastrophes, and disasters with particular emphasis on organizational, architectural and brand trauma Presents new approaches to the nature and make-up of crises, catastrophes, and disasters Explains how a crisis can morph into a catastrophe and a catastrophe into a disaster to maximize their sustainable effects on organizations

Autorentext

Dennis W. Tafoya (PhD, the University of Michigan, MS, the University of Pennsylvania) has more than 30 years of academic and business experience across a variety of fields. He is President of CompCite Inc., an international research and development firm that focuses on factors affecting individual, group and organizational performance. He has authored patents, numerous articles and five books.

Inhalt

1. An introduction to giving (and receiving) advice.- 2. Events and Emerging Turmoil, Disorder and Confusion.- 3. Tracking the Turmoil, Disorder and Confusion.- 4. Mapping Crises, Catastrophes and Disasters Effects and Sustainability.- 5. Emerging turmoil, disorder, trauma and confusion.- 6. Development of a Crisis-Stream.- 7. Accounting for a System Breakdown.- 8 Conclusion: Living with Consequences.