Customers' Knowledge and Jaiz Islamic Bank Patronage in Nigeria

Islamic banking has become an integral part of global banking and finance industry. Since its debut in the 1960s as an alternative to the interest-based banking, Islamic banking has continued to grow and expand in both the number of institutions, assets size and countries in which its products and services are offered. The objective of the study is to examine customers' knowledge of various Jaiz Islamic banking products and their patronage of the bank in Northern Nigeria. Data was collected using hand delivered questionnaires in a survey. The population of this study is 112,000 respondents. Using simple random sampling procedure, the sample was found to be 417 respondents made up of 400 Muslims and 17 Christians both male and female selected to participate in this study. Factor analysis, Pearson's correlation, and multiple regression methods of data analysis were utilized for hypotheses testing. This work is expected to further enlighten Muslims and even non Muslims at individual,regulatory and government levels in Nigeria and beyond on the veritable nature of Islamic banking services.

Autorentext

Mustapha Abubakar is a Lecturer with School of Languages, Federal College of Education, Yola, Adamawa State, Nigeria. He had his Masters Degree in Applied Linguistics from Universiti Utara Malaysia, and his Bachelor of Arts in Linguistics/Fulfulde from University of Maiduguri, Borno State, Nigeria.