Deep Listening

A revolutionary guide to transformational listening, drawing upon the latest scientific studies and in-the-field research to show readers how to truly hear--and be heard Even in important moments--like a high-stakes work meeting, or a stressful conversation with a spouse--we are distracted, daydreaming, planning out what we ourselves plan to say. And then we walk away from the interaction unsure if we have fully understood our counterpart. We all tend to think we''re good listeners. But how many of us actually are? True "deep listening" has the power to transform relationships--between coworkers, friends, lovers, and even warring countries. Emily Kasriel, a longtime BBC executive who ran one of the most extensive studies on listening practices across the globe, lays out her proven 8-step method: Create Space. Listen to Yourself. Be Present. Be Curious. Hold the Gaze. Hold the Silence. Reflect Back. Go Deeper. Deep Listening takes us from the Zen masters of Japan, who apply the techniques of meditation to tune in to a speaker, to the "listening engineers" studying the acoustics, physical proximity, and body orientation that are most conducive to genuine human connection. We meet some of the best listeners in the world, among them diplomats, hostage negotiators, therapists, and artists--and learn from their mastery of the art. Kasriel offers satisfying answers to the big questions of human communication: How can the act of listening transcend a mere exchange of information? How can we reach across divides--cultural, political, and generational--to foster true emotional connection? And why does your teenage daughter only open up about her life when you''re in the car together? Beautifully illustrated with the author''s original black-and-white watercolors, Deep Listening is an essential guide that will make you a better human being. ...

Autorentext

Emily Kasriel’s distinguished career at the BBC for over two decades included roles as an award-winning journalist, editor and media executive. She developed the Deep Listening approach as a Senior Visiting Research Fellow at King’s College Policy Institute in London, drawing on her experience as an accredited executive coach and workplace mediator. Previously, she’s been a Visiting Fellow at Said Business School at Oxford University, and a Senior Advisor to the Skoll Foundation. An MA graduate of the University of Oxford and Syracuse University’s Maxwell School of International Relations (as a Rotary International Fellow), she lives in London.

Klappentext

“If you’ve ever felt like two ears aren’t enough, this book is for you. Deep Listening reveals how we can improve at hearing others—and helping them hear us too.” —Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the podcast Re:Thinking

Why do so many conversations leave us feeling unheard and disconnected? In Deep Listening, acclaimed BBC journalist, accredited executive coach, and mediator Emily Kasriel argues that it’s because we've forgotten how to truly listen.

Distracted by our own agenda, we so often hear without understanding, impatiently waiting for our turn to speak. In this exploration of transformational listening, Kasriel shows how shifting from surface-level exchanges to Deep Listening can enrich our relationships as friends, parents, and partners, enhance our effectiveness as leaders, and strengthen the fabric of our communities. At a time when divisions within communities, organizations, and families are often a source of profound pain, this book offers inspiration and practical guidance on how we can better listen to each other, even when we fiercely disagree.

Drawing on scientific studies, new research, and powerful stories from legendary listeners in politics, business, and the arts, Kasriel unveils her simple yet transformative eight-step approach. With Deep Listening as your guide, you’ll learn to become a better family member, friend, co-worker and citizen.

At once a practical guide and a heartfelt manifesto, this groundbreaking book challenges us to rethink our approach to listening and in doing so, transform our lives from the inside out. Whether readers seek to strengthen their empathy, boost their performance at work, or foster genuine understanding across cultural, political, and generational divides, Deep Listening provides the tools and inspiration to unlock the power of lasting, meaningful connections.