Design and Implementation of Electronic Negotiation Systems

The rapid development of e-commerce raises the need of systems that support electronic negotiations. Recent work on negotiation support systems concentrates on Web-based negotiation support tools. For instance, Inspire, which supports bilateral online negotiations, contains a facility for specification of preferences and assessment of offers, an internal messaging system, and graphical displays of the negotiation s progress. As these tools are mainly for teaching and research purposes, they are unusable in real-life situations such as negotiation structure dynamics. This book addresses some of these issues in designing and implementing e-negotiation systems. We apply the module-view-controller (MVC) design pattern and rapid application development (RAD). The negotiation protocol and its components are implemented in Invite system with a database-driven approach. A concrete and step-by-step illustration of a database-driven approach is given with a system to support practical negotiations. The approach and the system s usability are tested within different contexts.

Autorentext

Ph.D. in Business Administration at John Molson School of Business, Concordia University. He received M.Sc. in Systems Science at University of Ottawa. Currently he works as research assistant at the InterNeg Research Centre, His research focuses on design and impact of e-business, e-market and e-negotiation systems.