Digital Governance and Public Service Delivery in Advanced Societies

This book integrates two distinct but significant inquiries: the impact of digital governance on public service delivery in advanced societies, and a critical examination of St. Thomas Aquinas' Just War Theory within Christian ethics. The first part compares Sweden and Canada, exploring how digital tools enhance efficiency and citizen engagement through frameworks like New Public Management and Digital Era Governance. Sweden's cohesive digital governance, marked by robust data-sharing and open government, results in integrated services and high citizen trust, whereas Canada faces fragmented initiatives and challenges stemming from legacy systems and inconsistent policies. Qualitative analysis reveals Sweden's systematic approach as more effective, recommending Canada adopt clearer digital priorities, inter-agency collaboration, and improved infrastructure to enhance service delivery. The 2nd part examines Aquinas' Just War Theory, which sets three essential criteria for a just war: legitimate authority, just cause, and right intention. Aquinas argued that only sovereign powers may declare war, wars must address real injustices or aggression, and the ultimate goal should be peace.

Autorentext

Beauty Dooshima is a lecturer at Botswana International University of Science and Technology (BIUST) in Palapye, Botswana. Dooshima contributes to the university's mission of advancing innovation and knowledge through teaching and research in STEM fields, supporting Botswana's development goals in science and technology.