E-Banking

This book will provide the background of e-banking. The aim is to assist customer in utilising the opportunities offered by this relatively new set of technologies. This book shows the Structure of Banking System, E-banking in India and Security standards in Ebanking. With the implementation of information technology, the banking industry has brought a revolutionary change in the workability of banks. Now banks provide IT based products and services to their customers. Bank customers are becoming highly demanding and curious about the new technology based banking products and services. Technology has changed the total system of banking operation and enabled banks to satisfy the needs of the customers adequately. IT is not confined only to transaction processing and management information system, but it has created a competitive environment for banks to retain their customers. These information technological changes in Indian banking are called as e-banking. E-banking is one of the emerging trends in the Indian banking and is playing a unique role in strengthening the banking sector.

Autorentext

A Dra. Fozia obteve um mestrado em Contabilidade e Finanças e um doutoramento em Banca Eletrónica pela Universidade Muçulmana de Aligarh, na Índia. Fozia tem uma vasta experiência em marketing, gestão e investigação. Os seus interesses de investigação incluem: E-banking, E-marketing e E-commerce. A sua principal investigação atual centra-se na perceção dos clientes sobre a banca eletrónica nos bancos indianos.