Emotional Abuse and Neglect in the Workplace

Emotional Abuse and Neglect in the Workplace tackles the big questions: How does emotional neglect of employees affect an organization? How can management effectively manage while restoring an organization's health? When trust is gone, only reliable behavior by senior managers can help - and this takes time. The author explores striking similarities between the symptoms of ailing organizations and abusive or neglectful families. This book explores not only a new theory of neglected organizations, but also a set of methods enabling OD practitioners to restore employees' trust. It also provides diagnostic tools and guidelines for change agents who confront organizational neglect head-on and includes case studies and real-life experiences of OD practitioners.

This book explores not only a new theory of neglected organisations, but also a set of methods enabling organizational development (OD) practitioners to restore employees' trust. This is a well book which sets out a novel and attractive model for analysing problems in the workplace and facilitating change. (Jacky Steemson, Occupational Safety & Health Journal, July-August, 2016)

Autorentext
Joost Kampen is a lecturer at VU University Amsterdam and University of Twente, the Netherlands, and an OD practitioner with 35 years of experience. He advises both private and public sector organizations in the fields of IT, engineering, public transport, healthcare, secondary and tertiary education and government. Joost has developed a course on intervening in organizations in a state of neglect, which he presents to board members, senior and middle managers and consultants. Based on his own OD projects, he conducts scholarly research using action research and quantitative methods.

Inhalt

1 Parenting: A Source of Inspiration for Leadership 2 Amsterdam Public Transport: A Tough Nut to Crack 3 Emotional Neglect and Child Development 4 Neglect in the Workplace: Definition and Diagnosis 5 Recovering from Neglect 6 Good and Bad Leadership Styles 7 Recovery from Neglect: Coping and Intervening 8 Lessons for OD Practitioners 9 In Conclusion: A New OD Concept