Emotional Intelligence : Web-Based Stress Management Intervention

In reality of the global pandemic quarantine, the ability to manage emotions (emotional intelligence) is an extremely important skill of modern identity and successful professional. Understanding the emotions of other web personalities is a key point in building harmonious relationships between web community users, which helps to easily establish contacts with individuals and receive more benefit from web-based communication. Increasing emotional intelligence consist in the development of self-awareness, possession of emotions, motivation, and development of social skills. These skills are most effective in conflict resolution and stress management. Quality emotion management avoids emotional burnout of personality. Web-based stress management is an integral quality of team players and leaders. We have explored the specifics of web-based communication. Attention is also paid to emotive features, microblogging, the efficiency of using data verification in online community management. Web-based stress management intervention was investigated using computer-linguistic analysis of web community content. Emotional manipulator detection in digital communication helps to avoid conflicts.

Autorentext

Solomiia Fedushko, Associate Professor at the Social Communication and Information Activities Department of Lviv Polytechnic National University. Yuriy Syerov, Associate Professor at the Social Communication and Information Activities Department of Lviv Polytechnic National University.