Enterprise Systems. Strategic, Organizational, and Technological Dimensions

This book contains 15 thoroughly refereed research papers selected from 90 submissions for the 5th, 6th, and 7th International Workshop on Enterprise Systems, Pre-ICIS 20102012, held in St. Louis, MO, USA, in December 2010, in Shanghai, China, in December 2011, and in Orlando, FL, USA, in December 2012, respectively. In addition, two invited papers complete this volume.

The contributions in this edited book are multidisciplinary in scope and cover strategic, organizational, and technological dimensions. They range from purely conceptual to literature reviews to papers on teaching-related aspects. Taken together, these papers provide a holistic view of the enterprise systems research domain, including key characteristics, implementation issues, general aspects of enterprise systems use, specific solutions such as CRM and SCM, and future research directions.

Includes supplementary material: sn.pub/extras

Autorentext
Prof. Dr.-Ing. Norbert Gronau, geb. 1964, studierte Maschinenbau und Betriebswirtschaftslehre an der TU Berlin, wo er im Fachbereich Informatik promovierte und sich anschließend für das Lehrgebiet Wirtschaftsinformatik habilitierte. Seit 2004 ist er Inhaber des ca. 40 Mitarbeiter umfassenden Lehrstuhls Wirtschaftsinformatik und Electronic Government an der Universität Potsdam mit den Forschungsschwerpunkten betriebliches Wissensmanagement, wandlungsfähige ERP-Systeme und Verwaltungsmodernisierung. Er ist wissenschaftlicher Leiter des am Potsdamer Lehrstuhl angesiedelten Center for Enterprise Research (CER), Lehrbeauftragter an verschiedenen nationalen und internationalen Universitäten und Forschungseinrichtungen, Herausgeber einiger wissenschaftlicher Fachzeitschriften, insbesondere ERP-Management und Autor zahlreicher wissenschaftlicher Veröffentlichungen und Bücher.

Inhalt
Characteristics of Enterprise Software.- EMR Implementation: Lessons Learned from ERP.- Critical Success Factors for ERP System Implementation Projects: An Update of Literature Reviews.- Impediments to Enterprise System Implementation Across the System Lifecycle: Understanding the Role of Country Economic Development.- Offshoring ERP Implementations: Critical Success Factors in European Perspective.- Why Does the System Usage Differ Between Organizational Units? A Case Study in a Knowledge-Intensive Project Organization.- An Action Research Study of a Healthcare Enterprise Information System at the Faroe Islands: Towards a Problem-Solving Method for IT Public Value.- ERP System Procurement in SMEs Exploring How SMEs Specificities Affect ERP Procurement in SMEs.- The VCLL: A Multi-view Computation Independent Modelling Language for MDA-Based Software Development.- Expert System Applications in E-Learning Environment: Analysis on Current Trends and Future Prospects.- Teaching with Enterprise Systems: A Three Phased Roadmap.- Factors Affecting Perceived Satisfaction with a BPM Tool: A Student Perspective.- Business Model Dynamics Towards a Dynamic Framework of Business Model Components.- Challenges and Reflections on Information, Knowledge, and Wisdom Societies and Sociotechnical Systems.- The Role of Past Experience with On-Premise on the Confirmation of the Actual System Quality of On-Demand Enterprise Systems.- A Benefit Expectation Management Framework for Supply Chain Management Systems.- Trends and Future Research in Enterprise Systems.