Essentials of Communication Skill and Skill Enhancement

For those who wish to learn or teach the tools of skillful communication, this book provides concrete insight into what makes a person a successful communicator and guides readers in ways to improve their own communication skills and those of others.

Autorentext

John O. Greene (Ph.D., University of Wisconsin-Madison, 1983) is a Professor in the Brian Lamb School of Communication and a Faculty Associate of the Center for Aging and the Life Course, both at Purdue University. He is a recipient of the National Communication Association's Charles H. Woolbert Research Award, and is a two-time recipient of the Gerald R. Miller Book Award. He is former Editor of Human Communication Research, Book Review Editor of Communication Theory, and Director of the Publications Board of the National Communication Association.

Inhalt

1. The Communication Skills Paradox 2. Some Names for Things You Already "Know" 3. The Nature of Communication Skill and Communication Competence 4. Assessment of Communication Skills and Related Constructs 5. The Course of Communication-Skill Acquisition 6. Designing Communication-Skill Training Programs 7. Understanding Communication Performance Deficits: The Role of Ability and Motivation 8. A Second Look at Communication Performance Deficits: The Role of Behavioral Production Processes 9. Yet Another Look at Communication Performance Deficits: The Role of Affect and Arousal 10. The "Transfer Problem" (and Why Communication Skills Training May Not "Take") 11. Communication Skills and Human Connection in Evolving Contexts