Excellence in Operational Resilience

Providing essential guidance to thrive in a complex environment, this book showcases tools to take the leadership role and build resilience in any organization in a timely, effective, and practical way for today's risks and tomorrow's challenges.

Autorentext

Michael W. Janko is Goodyear's Director of Global Business Continuity, and the company's global enterprise leader in development and application of resilience-based policies, procedures, protocols, and guidance to provide immediate positive strategic business impact. He holds multiple certifications in business continuity and risk management, including Master Business Continuity Professional (MBCP), Master Business Continuity Institute (MBCI), Certified Business Continuity Lead Auditor (CBCLA), and Associate in Risk Management (ARM). He effectively managed response and recovery to over 3,000 business continuity events, crises, or incidents (including for Stouffer Hotels, Nestle, and Goodyear) over 30 years. Michael has also taught courses, classes, and workshops at Cleveland State University and Cuyahoga Community College, and led training for AICUO, which represents all the independent colleges and universities in Ohio.

Inhalt

1. Introduction 2. Document Your Roadmap 3. Turning Risk into Opportunity 4. Aligning Your Teams 5. Resilient Deployment 6. Objectives Overcome Obstacles 7. Maturity Model 8. Maintaining Momentum 9. Conclusion - Call to Resilience