Expertise at Work

Expertise, which combines knowledge, years of experience in one domain, problem-solving skills, and behavioral traits, is a valuable resource for organizations. To understand the diverse picture of expertise in the workplace, this book offers scholars and scholar-practitioners a comprehensive assessment of the development of human expertise in organizations. Using contemporary perspectives across a broad range of domains, contributors offer readers various professional perspectives including veterans, education, sports, and information technology. The book also describes how researchers and practitioners can address practical problems related to the development, redevelopment, and sustainability of expertise. Finally, the book puts specific emphasis on the emerging trends in the study and practice of expertise in organizations, including the use of artificial intelligence.

Critically analyzes expertise in the digital era Combines theory and practical application Presents interdisciplinary and global perspectives

Autorentext

Marie-Line Germain is an award-winning Professor of Human Resources and Leadership at Western Carolina University, USA. Her research and publications focus on employee expertise, mental health in the workplace, and dysfunctional leadership behaviors. She is a Fulbright grant recipient and has extensive experience as a human resource consultant.
Robin S. Grenier is Associate Professor of Adult Learning in the Neag School of Education at the University of Connecticut, USA. Her research focuses on informal and experiential learning, expertise redevelopment, and qualitative inquiry. She works with cultural institutions in the US and abroad to develop public outreach, adult audience programming, and staff training.

Inhalt

1. Introduction.- 2. Concepts Related to Expertise.- 3. Forms of Expertise.- 4. Accessing Expert Knowledge.- 5. Expertise in Sports.- 6. For-profit and Non-profit Organizations' Recruitment of Experts.- 7. Valuing the Expertise of HRD Professionals Despite the Emergence of Artificial Intelligence.- 8. Expertise for the Future: A New Challenge ffor Education.- 9. Military Veteran Expertise in the Civilian Workplace.- 10. Identifying and Measuring Expertise.- 11. Adaptive Expertise for Dynamic Environments.- 12. The Role of Artificial Intelligence in Expertise.- 13. Preparing for the Future of Work: Developing Expertise with Technology and Innovation.- 14. Conclusion.