Happiness and Performance Management in Globalized Business Scenario

Present technological world has provided immense facilities to work force. Materialist things are more approachable from B2C and B2B. On the same time harmony and happiness are decreasing due to lack of patience and cooperation. This book is about happiness and performance management covers twelve chapters about Student Happiness: An Antecedent to Institution's Growth, Positive Work Place: A Dwelling Place for Better Employee Performance, Assessment of Emotional Intelligence at Work Place, Happiness level at Work Place: A Study of Haryana, A study on performance during flight services: A gender perception, A study on relation of ICT in live projects with job prospective, Study of Customers' perception for online purchase of footwear in Jammu, A Study On Customer Expectation And Satisfaction With Reference To Tourism, Challenges in Employee Retention Post Merger & Acquisition in India, Forecasting Stock Prices of Axis Bank using ARIMA Model, Employee Engagement and Happiness: A Case Study of IKEA and Happiness at Workplace: A Key to Business Success.

Autorentext

A Dra. Madhu Arora, M.Com, MBA, M.Phil, B.Ed, SLET, NET e PhD, leciona MBA no Instituto de Gestão e Tecnologia Rukmini Devi, afiliado à Universidade Guru Gobind Singh Indraprastha, em Deli. Possui vasta experiência académica e industrial. Apresentou e publicou muitos artigos em conferências/revistas nacionais e internacionais de renome.