Health Care Congresses

The study on hand sets out to make first-hand
information on
delegates needs, wants and demands with regards to
the balancing of
the scientific program and the social part of any
given health-care
related professional event available to congress
providers. This
includes data on scheduling issues, the importance
attached to social
activities as well as key parameters in the
decision-making process.
Furthermore, in addition to delegates opinions,
congress providers
points of view are disclosed, subsequently allowing
for a thorough
analysis of possible gaps within the service-quality
model.

Autorentext
Elisabeth Köck was born in 1984 in Kirchdorf/Krems, Austria. She gained first insights into the tourism industry during high school majoring in tourism and economy. Afterwards, she studied Tourism Management and Leisure Industries at the IMC University of Applied Sciences Krems, Austria, where she graduated from in 2008.

Klappentext
The study on hand sets out to make first-hand information on delegates' needs, wants and demands with regards to the balancing of the scientific program and the social part of any given health-care related professional event available to congress providers. This includes data on scheduling issues, the importance attached to social activities as well as key parameters in the decision-making process. Furthermore, in addition to delegates' opinions, congress providers' points of view are disclosed, subsequently allowing for a thorough analysis of possible gaps within the service-quality model.