Humans at Work

Shift your organization's mindset, culture and processes in order to create a human-centric workplace enabled by new technology and organizational design.

Is your organization strategically prepared for the digital and distributed workplace? Technology, data analytics and artificial intelligence already impact how people work and engage with organizations. A dispersed workforce, greater transparency, social change, generational shift and value chain disruptions are driving new behaviors and expectations from the workplace. Together, these trends are shaping a new era of distributed and digitally enabled network of workers where the work comes to workers instead of the workers going to work. In Humans at Work , employee and workplace experience experts Anna Tavis and Stela Lupushor advocate for the adoption of human-centric practices as a critical and necessary part of adapting work and workplaces to the future of work. Outlining the four factors (digitization of work, distributed workplaces, organizational redesign and changing workforce) driving the dramatic changes in the workplace, each chapter provides examples of how innovative companies are building workplace infrastructure and reshaping norms, serving new markets and adopting new technologies. Filled with examples from both start-ups and established companies, Humans at Work is the workplace leader's guide to building a workplace that creates market value by making work more human.

Provides examples of how start-ups and innovators such as Stripe, DropBox, AirBnB, Zoom, Spotify and Netflix are building the infrastructure for the future of work

Autorentext
Stela Lupushor is the founder of Reframe.Work Inc. She is also Program Director for the Strategic Workforce Planning and Talent Management Councils, as well as the Human Capital Analytics Institute Senior Fellow shaping the research agenda of the Conference Board. She is based in Summit, New Jersey.

Inhalt

• • Chapter - 00: Foreword by Peter Cappelli
  • Chapter - 00: Introduction;
• Section - PART ONE: Work;
• • Chapter - 01: What Is Work?;
  • Chapter - 02: Jobs vs Work;
  • Chapter - 03: How Work Is Measured - Productivity vs Impact;
• Section - PART TWO: Workforce;
• • Chapter - 04: Human-Centered Work Design - Humans vs Workforce;
  • Chapter - 05: Designing for Inclusion - Empathy as a Superpower;
  • Chapter - 06: From Customers to Employees - Employees Are the New Customers;
• Section - PART THREE: Workplace;
• • Chapter - 07: Where Work Happens;
  • Chapter - 08: Work at Scale - Organizations as Platforms;
• Section - PART FOUR: Worth;
• • Chapter - 09: Why Work? The Rise of Employee Experience;
  • Chapter - 10: Work Reputation as Experience;
  • Chapter - 11: Conclusion;