ICT, Risks and Employee Extrinsic Satisfaction in SMEs

The work aims to examine the effects of ICT risks on the extrinsic satisfaction of employees in SMEs in Cameroon. The survey carried out on a sample of 1017 employees in this environment, reveals that the intensity of use of ICT, although it offers techno-integrative and economic benefits favoring the extrinsic satisfaction of workers in the structures explored, is also a source of risks for the health of users. This result brings new elements of appreciation translating the explanatory structure of the activities carried out and the experience of the employees in this precise context. This state of affairs should give rise to an interest in the search for other alternatives that would improve socio-economic performance in small and medium-sized African enterprises in general and Cameroon in particular.

Autorentext

Dra. Mireille Bityé Epse Mendomo, profesora adjunta de CAMES, docente de la FSEG-Universidad de Yaundé II. Asociado al Instituto de Relaciones Internacionales de Camerún (IRIC) y a la Escuela Nacional de Administración y Magistratura de Camerún (ENAM). Especialista en marketing público, gestión, estrategia y negociación.