Improving Organisational Performance Through Knowledge Management

This study explored the relationship of Knowledge management and the factors of the high performance organisation framework.We found out that Knowlege management in general has existed in Financial Instituions; it is not entirely a new concept when applied to the financial service industry. We found out that the HPO framework is an important factor to motivate FIs to pursue HPO status and sustainability. We therefore argue, contrary to several other sources, which list the initialising conditions for HPO that competitive advantage of the FI should be one of the recognised and published critical factors and/or benefits for high performance organisations in developing countries. The high performance organisation framework is relevant to Uganda.

Autorentext

Janet kyogabiirwe Bagorogoza is a lecturer at Makerere University Business School (MUBS) Kampala Uganda. She is also a PhD student at Maastricht School of Management, the Netherlands.