Information and Communication Technologies in Tourism 2022

This open access book presents the proceedings of the International Federation for IT and Travel & Tourism (IFITT)'s 29th Annual International eTourism Conference, which assembles the latest research presented at the ENTER2022 conference, which will be held on January 1114, 2022.

The book provides an extensive overview of how information and communication technologies can be used to develop tourism and hospitality. It covers the latest research on various topics within the field, including augmented and virtual reality, website development, social media use, e-learning, big data, analytics, and recommendation systems. The readers will gain insights and ideas on how information and communication technologies can be used in tourism and hospitality. Academics working in the eTourism field, as well as students and practitioners, will find up-to-date information on the status of research.

Is open access Presents latest research on information and communication technologies in tourism leading to innovation and ideas Provides an overview of the central topics in eTourism to understand the big picture

Autorentext

Jason L. Stienmetz is Assistant Professor of Tourism Information Technology and Digitalization for the Department of Tourism and Service Management, Modul University Vienna (Austria). His research interests include measuring, modeling, and managing tourism destination systems; visitor experience and value creation; and big data. He serves on the editorial boards of the Journal of Travel Research and the Journal of Information Technology and Tourism.

Berta Ferrer-Rosell is Associate Professor (Serra Hunter) at University of Lleida (Spain). She is Coordinator of the Joint Degree in Business Administration and Tourism and Director of Research Excellence at IFITT. Her research interests focus on the analysis of the tourism sector (destinations, companies, and tourists) through ICT and compositional analysis. She serves on several journal editorial boards (e.g., Journal of Information Technology and Tourism).

David Massimo is Researcher at the Free University of Bozen-Bolzano (Italy). His research activity focuses on recommender systems and decision support. He published the outcome of his work in international conferences like ACM RecSys, ACM IUI, and UMAP. He received two best paper awards from the IFITT federation for his research contribution to eTourism.

Inhalt
Video Game Experiential Marketing in Tourism: Designing for Experiences.- Mixed reality for Generation Z in cultural heritage tourism.- Virtual Reality: A Simple Substitute or New Niche?.- Video Games as a Media for Tourism Experience.- Travel planning for families with a disabled child, and how AI can improve tourism accessibility.- Leveraging Blockchain in Medical Tourism Value Chain.- Navigation by Revealing Trade-offs for Content-Based Recommendations.- Personalization of Multi-Day Round Trip Itineraries According to Travelers' Preferences.- Identifying the main service elements for customer-oriented live guided virtual tours.- Platform Stress in Hospitality - Focusing on the technology dimension.- Visualizing and Comparing Online Travel Reviews of the Great Walls: A Data Mining Approach.- Monitoring Human-Wildlife Interactions in National Parks with Crowdsourced Data and Deep Learning.- Exploring the utilitarian and hedonic value derived from tourism pre-experiences with virtual reality: differences between destinations and accommodations. <p