Information Management

This two-part volume constitutes the refereed proceedings of the 11th International Conference on Information Management, ICIM 2025, held in London, UK, during March 2830, 2025.

The 53 full papers and 8 short papers presented in these volumes were carefully reviewed and selected from 165 submissions. They were categorized under the topical sections as follows:

Part 1: Data-driven intelligent decision-making system and optimization design; Modern integrated information system design and intelligent platform construction based on microservice architecture; Network and information security management; Language model and multimodal language analysis; Machine learning and system modelling.

Part 2 : Intelligent Data Analysis Model and Calculation Method in E-commerce; Information management and data analysis in digital manufacturing systems; Big Data Analysis and Risk Management Models in Digital Financial Systems;Data Analysis and Intelligent Technology in Modern Information Management

Inhalt

.- Data-driven intelligent decision-making system and optimization design

.- Empirical analysis and validation of robotic process automation (RPA) implementation challenges.
.- Incorporate provenance for relevant decision making.
.- Development of a Decision Support Tool for Safety in Transit Assessment at Stations: A Case Study of Bangkok's Suburban Rail Stations.
.- An Innovative Edge-Based Decision Support System from the SILVANUS Project.
.- Enhancing Decision-Making through Business Intelligence: An EDAS Approach to Evaluating Distance from Average.
.- Index Redundancy Mitigation in Datasets using Graphs and Shapley Values.

.- Modern integrated information system design and intelligent platform construction based on microservice architecture

.- Formation of requirements traceability in the process of information systems design.
.- Smart Sports User Experience: An empirical study from Alibaba, China.
.- Performance-Driven MarketCloud: Techniques for Achieving Peak Efficiency.
.- "Juiciness" and Interactive Infographics: An Ethnographic Perspective.
.- Smart Resume Filter for Vocational Qualification Analysis.
.- Visio Creativia: A Perspective on Procedural Generation for Metaverse-Ready Art Galleries.
.- Defining a Cloud-based Platform for Monitoring Port Authority Performance.
.- Production of video clips by indigenous artists.
.- Design, Development, and Evaluation of OMG - Oh My Gas: A Cloud-Based Platform and Mobile App for LPG Supply Management.
.- CiteSpace-based visualization and analysis of bimodal innovation research.
.- Analysis of the Current Situation and Countermeasures of International Standard Transformation Based on Big Data.

.- Network and information security management

.- Exploring alternative security architectures for improved resilience against cyberattacks.
.- Enhancing IoT Security Schemes Through Governance, Risk, and Compliance (GRC).
.- Construction General Mathematical Formulas to Effectively Extract Minimal Cut Sets from Complex Parallel-Series Networks.
.- Collaborative Governance of Cyber Violence Based on a Multi-Party Dynamic Evolutionary Game Model.
.- The Privacy Paradox? Examining User Trade-offs in the Adoption of Free Network Services Amid Network and Chilling Effects.
.- Privacy Risks in the Storytelling of Open Government Data: A Study from the Perspective of User Cognitive Reasoning.
.- Mitigating Information Leakage in Tech-Sector SMEs: Implementing ISO 27001:2022 for Comprehensive Security.

.- Language model and multimodal language analysis

.- Empowering Employees: Improving AI-Knowledge via Explanatory Demonstrators.
.- Enhancing Entity Recommendation for Personal Information Assistance Using LLM-based Adaptive Relevance Prediction.
.- Beyond traditional quality monitoring in call centers: A comparative analysis of human evaluators and large language models.

.- Machine learning and system modeling

.- Adaptation of Iterative Waterfall Model for Implementing AACSB Assurance of Learning System.
.- Exploring Recommendation Quality of Graph-Based Models.
.- Analyzing and Mitigating Critical Factors of Delay and Cost Overrun in Public Procurement Process Using Relative Importance Method and Interpretive Structural Modelling Technique.
.- Predictive Maintenance for Mobile Wings: Enhancing Smart Cage Reliability through Machine Learning .
.- Data-driven decisions for road maintenance a machine learning approach.
.- Predicting Startup IPO: A Data-Driven Approach Using Crunchbase Insights.
.- Exploring the Determinants of Well-Being: Insights from SHAP and ICE Analyses.
.- Aspect-Based Sentiment Analysis of Bangkok's Public Transportation Using Traditional Machine Learning Models.
.- Sentiment Change of Macao Tourism Destination Based on Video Analysis through machine learning.
.- Simulated Annealing for Railway Infrastructure Investment.