Integrating BPM & Management Information System Utilizing a Case Study

This book is about integrating business process improvement and management information system approach to analyze, redesign and automate a program or process in an organization. The main goals of this approach are improving business efficiency and effectiveness, reducing times and costs, decreasing errors and defects and increasing reliability of the system. This holistic approach starts with Business Process Management (BPM) and process improvement and continues with the information system analysis, design and development.

Autorentext

Dr. Arsalan Safari is currently a research affiliate at MIT and a faculty member in Qatar University (College of Business & Economics). He received his Ph.D. in management sciences from the University of Waterloo, Canada. Dr. Safari worked for nearly six years in the banking industry in senior levels and leadership positions in North America.