Intercultural Communication for the Global Business Professional

This text integrates business and communication concepts to immerse students in the global communication experiences of business professionals.

Autorentext

Mara K. Berkland is Professor of Communication at North Central College, Naperville, Illinois.

Amy Grim Buxbaum is Associate Professor of Communication at North Central College, Naperville, Illinois.

Inhalt

1. Fostering Intercultural Understanding for the Global Business Professional Part 1: Interpersonal Contexts **2. Cultural Differences in the Display of Emotion during the Hiring Process 3. Cultural Norms of Turn-Taking in English and Chinese Conversations 4. Cultural Variations in Politeness Strategies Used in Email Communication Part 2: Group and Organizational Contexts **5. Perceptions of Coworker Trustworthiness in Japan and the United States **6. Cultural Dimensions of Organizational Loyalty in Germany and China 7. Leveraging Culture to Confront Sexual Harassment in a Multicultural Organization Part 3: Institutional Contexts **8. Cultural Tourism and Retail Store Aesthetics in Norway and Morocco 9. Cultural Comparison of Currency Demand in Argentina and India ****10. Cultural Interpretation of International Financial Reporting Standards in the Anglo-Saxon and Continental Models of Accounting 11. Cultural Influence and Ethical Considerations for the Global Business Professional