Intercultural Managament Competence in Finnish Working Life

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The current study explores intercultural management competence in Finnish multicultural working life. The topic is investigated from the viewpoint of Finnish supervisors and international employees in a qualitative case study. The aim of the study is to determine what kind of intercultural management competence the supervisors of the case organisation need in their daily work. The theoretical part of the study is based on cross- cultural management literature, including the following viewpoints: management of multicultural workforce in the manager's home country, cross- cultural knowledge management and leadership skills as emotional intelligence. These, however, are studied from an intercultural perspective, as the main focus is on the interpersonal interaction between the supervisors and the employees. According to the empirical findings, all the theoretical viewpoints include relevant competences for the supervisory work at the case organisation, the most focal being English language skills and empathy. Mastery of these may positively affect the other competences studied.

Autorentext

Johanna Metsä-Ketelä M.A. en Comunicación Intercultural, Universidad de Jyväskylä, Finlandia; B.A. en Estudios de Traducción, Universidad de Tampere, Finlandia; Vive y trabaja en Alemania

Weitere Informationen

  • Allgemeine Informationen
    • GTIN 09783844394740
    • Sprache Englisch
    • Titel Intercultural Managament Competence in Finnish Working Life
    • Veröffentlichung 01.06.2011
    • ISBN 3844394745
    • Format Kartonierter Einband
    • EAN 9783844394740
    • Jahr 2011
    • Größe H220mm x B150mm x T9mm
    • Autor Johanna Metsä-Ketelä
    • Untertitel Case: Aamujakelu
    • Genre Management
    • Anzahl Seiten 144
    • Herausgeber LAP LAMBERT Academic Publishing
    • Gewicht 233g

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