Intergenerational knowledge transfer

Demographic change is making the management of knowledge an increasingly important resource. In future, the success of companies will depend even more on whether they create suitable conditions for transferring knowledge across generations. This thesis aims to improve understanding of intergenerational knowledge transfer. From the perspective of ageing, it examines tools and methods of knowledge transfer that are particularly suitable for securing the knowledge and experience of long-serving employees when they leave the company. To this end, three knowledge management approaches are first discussed and three types of knowledge transfer are presented. Subsequently, various transfer methods are discussed that appear relevant and particularly suitable for preserving knowledge for a company.

Autorentext

Andrea Schlager, MA: Absolwentka studiów podyplomowych z zakresu zarz dzania systemowego - kierowanie i rozwój w instytucjach spo ecznych i edukacyjnych oraz innych organizacjach na Uniwersytecie w Grazu. Kierownik dziäu w przedsi biorstwie z bran y naftowej.