Interpersonal Skills for Group Collaboration

This lively and engaging text introduces readers to the core interpersonal and organizational skills needed to effectively collaborate on group projects in the classroom and the workplace.

Autorentext

Tammy Rice-Bailey is an Associate Professor of Technical Communication and User Experience at the Milwaukee School of Engineering, USA.

Felicia Chong is a UX Researcher with an academic background in rhetoric and technical communication.

Inhalt

Introduction Chapter 1. Engaging in conversation Chapter 2. Listening Chapter 3. Conveying and monitoring nonverbal cues Chapter 4. Practicing empathy Chapter 5. Sharing ideas Chapter 6. Employing creativity Chapter 7. Managing conflict Chapter 8. Developing self-awareness Chapter 9. Making your meetings productive Appendix A. Which shape are you? Appendix B. Pre-contract teamwork questionnaire