Introducing performance tools in public-sector organizations

The performance of public organizations is becoming a persistent demand of public opinion, forcing public administration to do better with the same resources, and sometimes less. The quest for public performance is therefore a new constraint in public management and a pillar of public finance reform. The aim of this book is to propose a simple performance approach to public organizations, with a view to improving the quality of service provided to users, managing resources efficiently, and diversifying sources of revenue and partnerships, based on the specific case of IEF-Pôle Régional.

Autorentext

MBEMBO Armel Séverin tem um mestrado em Governação das Organizações Públicas pela Universidade Omar Bongo em Libreville, Gabão. Com uma experiência comprovada nos domínios do marketing (diagnóstico de empresas, marketing digital, etc.), ensina também esta disciplina nas principais escolas de gestão.