IT Essentials Labs and Study Guide Version 8

The only authorized Labs & Study Guide for the Cisco Networking Academy IT Essentials, Version 8 course

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IT Essentials Lab Manual is a supplemental book prepared for students in the Cisco® Networking Academy IT Essentials v8 course. All the hands-on labs and worksheets from the course are printed within this book to provide practical, hands-on experience with the course content. IT Essentials covers fundamental computer and career skills for entry-level IT jobs. Practicing and performing all these tasks will reinforce the concepts, skills, and procedures and help prepare the student to take the CompTIA® A+ 220-1101 and 220-1102 exams.

Each chapter of this book is divided into a Study Guide section followed by a Lab section.

The Study Guide section offers exercises that help you learn the concepts, configurations, and troubleshooting skills crucial to your success as a CompTIA® A+ 220-1101 and 220-1102 exam candidate. Each chapter is slightly different and includes some or all the following types of exercises:

• Vocabulary Matching Exercises
• Concept Questions Exercises
• Skill-Building Activities and Scenarios

• Packet Tracer Exercises

  The Labs & Activities include all the online course Labs and Packet Tracer activity instructions. If applicable, this section begins with a Command Reference that you will complete to highlight all the commands introduced in the chapter.

  Related titles:

  IT Essentials Companion Guide, Version 8

  ISBN-10: 0-13-816610-2

  ISBN-13: 978-0-13-816610-6

  Autorentext

Cisco Networking Academy is an innovative Cisco education initiative that delivers information and communication technology skills to improve career and economic opportunities around the world. The Academy provides online courses, interactive tools, and lab activities to prepare individuals for information technology and networking careers in virtually every industry.

Klappentext

The only authorized Labs & Study Guide for the Cisco Networking Academy IT Essentials, Version 8 course   IT Essentials Lab Manual is a supplemental book prepared for students in the Cisco® Networking Academy IT Essentials v8 course. All the hands-on labs and worksheets from the course are printed within this book to provide practical, hands-on experience with the course content. IT Essentials covers fundamental computer and career skills for entry-level IT jobs. Practicing and performing all these tasks will reinforce the concepts, skills, and procedures and help prepare the student to take the CompTIA® A+ 220-1101 and 220-1102 exams.   Each chapter of this book is divided into a Study Guide section followed by a Lab section.   The Study Guide section offers exercises that help you learn the concepts, configurations, and troubleshooting skills crucial to your success as a CompTIA® A+ 220-1101 and 220-1102 exam candidate. Each chapter is slightly different and includes some or all the following types of exercises:   Vocabulary Matching Exercises Concept Questions Exercises Skill-Building Activities and Scenarios Packet Tracer Exercises   The Labs & Activities include all the online course Labs and Packet Tracer activity instructions. If applicable, this section begins with a Command Reference that you will complete to highlight all the commands introduced in the chapter.   Related titles: IT Essentials Companion Guide, Version 8 ISBN-10: 0-13-816610-2 ISBN-13: 978-0-13-816610-6

Inhalt

Introduction xxxiv

Chapter 1 Introduction to Personal Computer Hardware 1

Study Guide 2

Personal Computers 2

PC Components 3

Computer Disassembly 21

Labs and Activities 22

1.3.2.1 Lab Safety 23

Objectives 23

Background / Scenarios 23

Suggested Resources 23

Instructions 23

Reflection Questions 26

1.3.2.3 Lab Disassemble a Computer 27

Introduction 27

Recommended Tools 27

Instructions 27

Chapter 2 PC Assembly 33

Study Guide 34

Assemble the Computer 34

Labs and Activities 44

Command Reference 44

2.1.2.5 LabInstall the Power Supply 45

Introduction 45

2.1.3.10 LabInstall the Motherboard in a Computer 46

Introduction 46

2.1.4.7 LabInstall the Drives 48

Introduction 48

2.1.5.6 LabInstall Adapter Cards 49

Introduction 49

2.1.7.4 LabInstall Internal Cables 51

Introduction 51

2.1.7.8 LabInstall Front Panel Cables 53

Introduction 53

2.1.7.11 LabComplete the Computer Assembly 54

Introduction 54

Chapter 3 Advanced Computer Hardware 55

Study Guide 56

Boot the Computer 56

Electrical Power 58

Advanced Computer Functionality 59

Computer Configuration 71

Protecting the Environment 72

Labs and Activities 74

Command Reference 74

3.1.1.6 LabInvestigate BIOS or UEFI Settings 75

Introduction 75

3.1.2.5 LabSearch for BIOS or UEFI Firmware Updates 78

Introduction 78

3.1.2.6 LabInstall Windows 80

3.1.2.7 LabInstall Third-Party Software in Windows 83

Introduction 83

3.2.1.3 LabOhm's Law 85

3.4.1.7 LabResearch a Hardware Upgrade 86

Introduction 86

Chapter 4 Preventive Maintenance and Troubleshooting 89

Study Guide 90

Preventive Maintenance 90

Troubleshooting Process 91

Labs and Activities 96

Command Reference 96

4.2.3.5 LabUse a Multimeter and a Power Supply Tester 97

4.2.3.6 LabTroubleshoot Hardware Problems 101

Chapter 5 Networking Concepts 105

Study Guide 106

Network Components and Types 106

Networking Protocols, Standards, and Services 109

Network Devices 114

Network Cables 116

Labs and Activities 122

Command Reference 122

5.4.2.8 LabBuild and Test a Network Cable 123

Chapter 6 Applied Networking 129

Study Guide 130

Device-to-Network Connections 130

Network Troubleshooting 134

Labs and Activities 138

Command Reference 138

6.1.2.1 Packet TracerAdd Computers to an Existing Network 139

6.1.2.7 LabConfigure a NIC to Use DHCP in Windows 141

6.1.3.9 Packet TracerConnect to a Wireless Network 146

6.1.3.10 LabConfigure a Wireless Network 151

6.1.4.7 Packet TracerConfigure Firewall Settings 156

6.1.4.8 LabConfigure Firewall Settings 159

6.1.5.3 Packet TracerConfigure IoT Devices 163

6.2.2.5 LabTroubleshoot Network Problems 165

Chapter 7 Laptops and Other Mobile Devices 167

Study Guide 168

Characteristics of Laptops and Other Mobile Devices 168

Laptop Configuration 170

Laptop Hardware and Component Installation and Configuration 171

Other Mobile Device Hardware Overview 172

Network Connectivity and Email 174

Preventive Maintenance and Troubleshooting Laptops and

Other Mobile Devices 176

Basic Troubleshooting Process for Laptops and Other Mobile Devices 177

Labs and Activities 180

Command Reference 180

7.1.1.10 LabMobile Device Information 181

7.1.2.7 LabResearch Docking Stations and Port Replicators 182

7.3.1.6 LabResearch Laptop RAM 185

7.3.2.4 LabResearch Laptop Screens 186

7.3.2.7 LabResearch Laptop Batteries 187

7.3.2.10 LabResearch Laptop Drives 189

7.5.1.2 LabMobile Wi-Fi 190

7.7.2.4 LabResearch Laptop Problems 192

7.7.2.5 LabGather Information from the Customer 193

7.7.2.6 Investigate Support Websites and Repair Companies 194

Chapter 8 Printers 197

Study Guide 198

Common Printer Features 198

Printer Type Comparison 199

Installing and Configuring Printers 205

Sharing Printers 207

Maintaining and Troubleshooting Printers 208

Labs and Activities 211

Command Reference 211

8.3.1.2 LabInstall a Printer in Windows 212

8.4.1.3 LabShare a Printer in Windows 214

8.5.2.3 LabPerform Preventive Maintenance on an Inkjet Printer 216

8.5.3.2 LabPerform Preventive Maintenance on a Laser Printer 218

Chapter 9 Virtualization and Cloud Computing 221

Study Guide 222

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