IT Manager's Handbook: The Business Edition

Informationen zum Autor Bill Holtsnider is an experienced writer, educator, and software professional with more than 26 years of experience working in the computer industry. His IT expertise includes working in such diverse areas as stock portfolio management, identity management, and software development. He is the author of six books and a wide range of technical and marketing documentation. Brian D. Jaffe is a seasoned veteran in the IT community. As an IT professional, he has worked for several Fortune 500 companies including Bristol-Myers Squibb, Time Warner, Philip Morris, and The Interpublic Group of Companies. Currently he is Senior Vice President for Global IT at McCann Worldgroup in New York City, one of the country's leading advertising agencies. His articles have appeared in Computerworld, InfoWorld, eWeek, and The New York Times. Zusammenfassung A must-have guide for the advancing technology professional who is looking to move up into a supervisory role, and is ideal for newly-promoted IT managers who needs to quickly understand their positions. It offers information on managing an IT department in a corporate environment. It focuses on Web 2.0 ideas and how they impact organizations.

Autorentext
Bill Holtsnider is an experienced writer, educator, and software professional with more than 26 years of experience working in the computer industry. His IT expertise includes working in such diverse areas as stock portfolio management, identity management, and software development. He is the author of six books and a wide range of technical and marketing documentation. Brian D. Jaffe is a seasoned veteran in the IT community. As an IT professional, he has worked for several Fortune 500 companies including Bristol-Myers Squibb, Time Warner, Philip Morris, and The Interpublic Group of Companies. Currently he is Senior Vice President for Global IT at McCann Worldgroup in New York City, one of the country's leading advertising agencies. His articles have appeared in Computerworld, InfoWorld, eWeek, and The New York Times.

Klappentext
IT Manager?s Handbook: The Business Edition is a MUST-HAVE guide for the advancing technologist who is looking to move into a supervisory role, and is ideal for newly promoted IT managers who need to quickly understand their position.

Zusammenfassung
A must-have guide for the advancing technology professional who is looking to move up into a supervisory role, and is ideal for newly-promoted IT managers who needs to quickly understand their positions. It offers information on managing an IT department in a corporate environment. It focuses on Web 2.0 ideas and how they impact organizations.

Inhalt

1. The Role of an IT Manager 1.1 Just Exactly What Does an IT Manager Do?1.2 Managers in General1.3 The Strategic Value of the IT Department1.4 Develop an IT Strategy2. Managing your IT Team2.1 Keeping Employees Focused2.2 Avoiding Burnout2.3 Employee Training2.4 Performance Reviews3. Staffing your IT Team3.1 Why IT Managers Need to Deal with Hiring People3.2 Write a Position Description3.3 Recruiters3.4 Selecting Candidates3.5 Outsourcing and Offshore Outsourcing4. Key Principles of Project Management4.1 Projects and "Project Management": A Quick Overview4.2 Phase One: Scope the Project4.3 Phase Two: Develop a Project Plan4.4 Phase Three: Launch the Project4.5 Phase Four: Track the Project's Progress4.6 Phase Five: Close Out the Project4.7 Decision-Making Techniques4.8 What to Do If/When the Project Gets Off Track4.9 Useful Project Management Techniques4.10 Funding Projects4.11 Multiple Projects: How to Juggle Well4.12 Dealing with Non-IT Departments on a Project5. Changing Companies5.1 The First Day5.2 The First Month5.3 Two IT Departments: What Happens if Your Company Merges with Another?6. Budgeting6.1 The Budgeting Process6.2 The Difference between Capital vs. Operating Expense Items6.3 Lease vs. Buy: Which One Is Better?6.4 Other Budgeting Factors to Consider7. How to Deal with Vendors 7.1 Dealing with Vendors7.2 Key Evaluation Metrics7.3 Getting Current Information7.4 Purchasing Sources8. IT Compliance and Control Issues8.1 The Importance of Compliance to IT8.2 The Rules8.3 How to Comply with the Rules8.4 Hidden Benefits of Complying with the Rules8.5 Methodologies and Frameworks8.6 It's Not Just Regulatory Compliance8.7 Additional ReferencesBibliographyGlossaryIndex