Leader comm. style effect on nuclear safety-conscious work environment

Public risk from unsafe nuclear power plant operations increases when plant workers are reluctant to raise issues and concerns. The effect of leader communication style on the safety-conscious work environment (SCWE) at domestic nuclear power plants was evaluated using a descriptive quantitative research study. A sample of 379 plant employees was surveyed to determine leader communication style elements that foster SCWE. The results reveal that leader communication style significantly affects a safety-conscious work environment. Specific attributes such as wit, articulation, self-disclosure, and social composure, confirmation, and experience, were proven to directly affect worker's likelihood to raise issues and concerns. The direct effect of leader communication style on safe plant operations and the communication actions leaders can take to improve the safety of those operations is discussed.

Autorentext

Dr. Ed Goldberg, CBCP, manages Business Continuity (BC), Disaster Recovery & Threat Assessment for Eversource Energy. He serves as faculty for Capella Univ. and on the boards of Infragard, ACP (Assoc. of Continuity Prof.), & chairs EEI's BC committee. First licensed as a Prof. Engr. in 1986, Ed lives in Waterford, CT with his wife, Judi.