Leaders' Beliefs on the Critical Success Factors Delivering eLearning

The purpose of the study for this book was to gain an understanding of what e-Learning executives believe to be the critical success factors for companies to successfully define, design, develop, and deliver training and education over the world-wide web. The study was a qualitative, multiple-case study design including: in-depth, semi-structured interviews that incorporated verbal critical incident examples; analysis of extensive forms and observations; and it incorporated a validated survey tool, the Dimensions of the Learning Organization Questionnaire (DLOQ). The book begins with the research problem, purpose, research questions, design, and method. A detailed literature review is followed by a detailed explanation of the study design. Findings, recommendations, and conclusions complete the study. The eSUCCESS framework to assist leaders in successful eLearning implementations provides ongoing guidance.

Autorentext

Dr.Ann Armstrong received her doctoral degree in instructional technology and media from Teachers College Columbia University. Ann is core faculty and doctoral mentor at Capella University. She is widely published in peer-reviewed journals and received the Academy of Human Resource Development top ten papers award in 2009.