Leading with Empathy

This book helps leaders and managers understand the impact of hybrid working on the well-being of staff and offers practical ideas to reduce work-related stress and create an effective, flexible and motivated workforce.

Focusing on empathy as a key tool, this book examines the impact of hybrid working on staff mental health and how business leaders, managers, coaches and mentors can create a positive and motivated hybrid workforce.

Part of the Business in Mind series, it is for anyone who is managing remote workers, whether individuals or teams. As the world of work has changed drastically since the Covid-19 pandemic with more staff working from home, the importance of nurturing staff well-being is more important than ever. Even though businesses are seeing the benefits of working at home, it can also create challenges. With the latest research and studies, this book explores practical ideas for finding the right working model and how to develop an appropriate leadership style. Uniquely, it discusses the neuroscience of stress to identify ways to improve workers' mental health and inform how managers can use this to create a positive work environment.

Autorentext

Carolyn Reily is an experienced coach with over 25 years of working with businesses, executives, senior managers and entrepreneurs. She is passionate about using coaching to support and develop all staff both personally and professionally, and has used her knowledge of leadership and management to support the well-being of individuals and teams in organisations.

Bob Thomson is a Professor at Warwick Business School. He has many years of experience working in leadership and management development in the energy industry and in higher education. He is accredited as a coach and supervisor by the European Mentoring and Coaching Council, and is a qualified and experienced mediator. He has written eight previous books on coaching, managing people, and learning from experience. He is the editor of Critical Publishing's Business in Mind series of books on mental well-being in the workplace.

Inhalt

1. Setting the scene 2. What is stress? 3. Emotional intelligence 4. Exploring empathy 5. Hybrid working 6. Leading hybrid teams 7. Company culture 8. Creativity and innovation 9. Life-work integration 10. A different kind of leadership