Management as an art: shaping the image of the organization

What is image and why is it important? The consequences of an unfavorable image affect the company's operations, creating problems that require both financial and time costs. If a negative image is formed in the minds of consumers, the company suffers from a decrease in the number of customers and, consequently, in sales. Attracting customers and winning their loyalty becomes one of the key problems facing companies. In such circumstances, the implementation of a competent policy of market positioning allows consumers to navigate the market when choosing goods and services.

Autorentext

En sus años de juventud, Rudolf tiene en su haber grandes proyectos, como el cambio de marca de un banco comercial y la reestructuración de empresas en el extranjero. El autor se distingue por su enfoque poco convencional de la gestión estratégica y el marketing, que no reconoce los principios anticuados del siglo pasado, sino que fomenta nuevas tácticas posibles en el proceso de globalización.