Modeling Performance Measurement

Modeling Performance Measurement: Applications and Implementation Issues in DEA presents unified results from several authors' recent DEA research. These new DEA methodology and techniques are developed in application-driven scenarios that go beyond the identification of the best-practice frontier and seek solutions to aid managerial decisions. These new DEA developments are well-grounded in real world applications. Both DEA researchers and practitioners will find this book helpful. Theory is provided for DEA researchers for further development and possible extensions. However, it should also be mentioned that each theory is presented in practical terms with numerical examples, simple real management cases and verbal descriptions. These concrete examples will be of value to researchers, students, and practitioners.

Addresses advanced/new DEA methodology and techniques that are developed for modeling unique and new performance evaluation issues Pesents new DEA methodology and techniques via discussions on how to solve managerial problems Provides an easy-to-use DEA software DEAFrontier (www.deafrontier.com) which is an excellent tool for both DEA researchers and practitioners Includes supplementary material: sn.pub/extras

Autorentext
JOE ZHU is Associate Professor of Operations in the Department of Management at Worcester Polytechnic Institute. Zhu received his PhD in industrial engineering and operations research from the University of Massachusetts Amherst. Zhu has published two books focusing on performance evaluation using Data Envelopment Analysis and has developed the DEAFrontier software. An associate editor of the Omega journal, he is an expert in methods of performance measurement. Dr. Zhu has published over forty refereed papers in journals such as Management Science, Operations Research, IIE Transactions, and the Journal of Operational Research Society.

Klappentext

MODELING PERFORMANCE MEASUREMENT: Applications and Implementation Issues in DEA presents unified results from authors' recent DEA research. These new DEA methodology and techniques are developed in application-driven scenarios that go beyond the identification of the best-practice frontier and seek solutions to aid managerial decisions. These new DEA developments are well-grounded in real world applications. Both DEA researchers and practitioners will find this book helpful. Theory is provided for DEA researchers for further development and possible extensions. However, it should also be mentioned that each theory is presented in practical terms with numerical examples, simple real management cases and verbal descriptions. It is felt that these concrete examples will be of value to researchers, students, and practitioners.

This book also provides an easy-to-use DEA software DEAFrontier (www.deafrontier.com). This DEA software is an Add-In for Microsoft Excel and provides a custom menu of DEA approaches The DEAFrontier does not set limit on the number of units, inputs or outputs. With the capacity of Excel Solver, the software can deal with large sized performance evaluation tasks

MODELING PERFORMANCE MEASUREMENT: Applications and Implementation Issues in DEA

- addresses advanced/new DEA methodology and techniques that are developed for modeling unique and new performance evaluation issues,

- presents new DEA methodology and techniques via discussions on how to solve managerial problems, such as business process reengineering, benchmarking and continuous improvement. It can be used as a text/case book for graduate courses on operations management and covers many DEA applications such as highway maintenance, technology implementation, a variety of R&D and allocation cost scenarios, use of DEA in a MCDM context, etc.

- providesan easy-to-use DEA software DEAFrontier (www.deafrontier.com) which is an excellent tools for both DEA researchers and practitioners. This DEA software is an Add-In for Microsoft Excel and provides a custom menu of DEA approaches.

Inhalt
Data Envelopment Analysis.- Measuring Efficiency of Highway Maintenance Patrols.- Prioritizing Highway Accident Sites.- Benchmarking Models.- Factor Selection Issues in Bank Branch Performance.- Multicomponent Efficiency Measurement in Banking.- DEA and Multicriteria Decision Modeling.- Modeling Rank Order Data.- Resource Allocation in an R&D Department.- Resource Constrained DEA.- Multicomponent Efficiency.- Implementation Of Robotics.- Setting Performance Targets for New DMUs.- Aggregating Preference Rankings.- Ranking Players in Round Robin Tournaments.- Context-Dependent DEA.- Evaluating Power Plant Efficiency.