Organisational Culture and OCB in the SAPS Western Cape

Research evidence suggests that strengthening the cultural roots of an organisation (Organisational Culture) can lead to the observance of increased behaviours that goes beyond the call of duty (Organisational Citizenship Behaviour) across all sectors within a given organisation. Organisational cultures that encourage innovation, sense of togetherness and positive competition, are ideal in encouraging employees to perform beyond normal expectations in organisations. Organisational culture is therefore a critical element that contributes to organisational success and effectiveness. The focus of this study is to determine the impact that the organisational culture of the South African Police Service, as an organisation, has on the Organisational Citizenship Behaviour of its members in the Western Cape. The empirical study involved the participation of 127 respondents from three of the largest police stations in the Western Cape.

Autorentext

The author is a registered Industrial and Organisational Psychologist currently working at the South African Police Service in the Overberg region of the Western Cape of South Africa. He has been working in various industries and roles since the age of 14 years and cherishes the opportunity to learn something of value in every opportunity presented