Organizational Culture's impact on implementing TQM in PHCN Nigeria

Electricity could be said to be the heart of a Nation's economy, the bedrock upon which a country's infrastructural development is built. The problematic electricity situation in Nigeria has had adverse socio-economic impact on the Nation and its dwellers. Despite Nigeria's large natural reserves, available resources and untapped market, numerous conglomerates and multinational companies have fled the shores of Nigeria to neighboring African countries due to the electricity menace and high cost for generating and running alternative energy. This book reveals some studies of renowned researchers and authors on the effectiveness of Total Quality Management (TQM) as an effective and efficient management tool for improving any type of organization if implemented properly. This book also studies the organizational culture of the Electricity company of Nigeria (PHCN) and how it would impact on implementing Total Quality Management.

Autorentext

Olire Metseagharun wuchs auf und wurde Zeuge der sozioökonomischen Herausforderungen der problematischen Energieversorgung in Nigeria. Er hat einen Abschluss in Elektrotechnik und einen Master-Abschluss in Wirtschaftsingenieurwesen aus Großbritannien. Er gewann den Preis für die beste Masterarbeit. Als Forscher und Unternehmer gründete er BusinessConnect und war Mitbegründer von Metigrated Nig Ltd.

Klappentext

Electricity could be said to be the heart of a Nation's economy, the bedrock upon which a country's infrastructural development is built. The problematic electricity situation in Nigeria has had adverse socio-economic impact on the Nation and its dwellers. Despite Nigeria's large natural reserves, available resources and untapped market, numerous conglomerates and multinational companies have fled the shores of Nigeria to neighboring African countries due to the electricity menace and high cost for generating and running alternative energy. This book reveals some studies of renowned researchers and authors on the effectiveness of Total Quality Management (TQM) as an effective and efficient management tool for improving any type of organization if implemented properly. This book also studies the organizational culture of the Electricity company of Nigeria (PHCN) and how it would impact on implementing Total Quality Management.