Organizational Dignity and Evidence-Based Management

This book discusses dignity in the organizational context. Combining diverse theoretical and methodological approaches, as well as empirical studies, this book examines the concept of dignity between organizations and a variety of stakeholders. Going beyond the traditional approach of the relationship between company and employees, and beyond the traditional perspective of human dignity in a Kantian or post-Kantian approach, this volume innovates by discussing dignity from different epistemic perspectives, bringing to the fore dignity, inserted in different organizational and cultural contexts. The volume is divided into five parts. The first part is dedicated to the concept of dignity in the organizational sphere (dignity inside organizations, dignity between organizations and their stakeholders, and dignity in business-to-business relationships) discussed under different epistemic approaches. The second part deals with dignity in the relationships between companies and employees. The third part deals with the relationship between companies and clients. The fourth part of the book studies business-to-business relationships, addressing the educational sector, restaurants, and microcredit. Finally, the fifth part focuses on the relationships between the organizational dignity construct and other constructs, such as stress, spirituality and trust. Opening new theoretical and methodological perspectives for the study of dignity, this book will be of use to researchers and students studying management, leadership, and business strategy, as well as management and HR professionals.

Proposes a new theoretical approach to dignity in the organizational context, regarding relationships with various stakeholders such as employees, clients, and suppliers Opens new theoretical and methodological perspectives for the study of dignity Compares and contrasts the concepts of organizational dignity, social responsibility, and business ethics

Autorentext

Maria Luisa Mendes Teixeira is full professor at Mackenzie Presbyterian University in São Paulo, Brazil. She has a PhD in Management from the University of São Paulo. She holds the position of the presidency of AIETORG-the International Association of Transcultural and Organizational Studies based in Lisbon, dedicated to the study of values and Organizational Dignity.

Lucia Maria Barbosa de Oliveira holds a degree in business administration from the Federal University of Pernambuco (Brazil), a Master's degree in Business Administration from the Federal University of Minas Gerais (Brazil) and a PhD in Industrial Relations from London School of Economics (UK). She is doing her post-doctoral at Mackenzie Presbyterian University.

Inhalt
Part I - Organizational Dignity: Different Perspectives.- 1. From Dignity in Organizations to Dignity Inter Organizational.- 2. Organizational Dignity, Social Responsibility and Business Ethics.- 3. Organizational Dignity in the Light of Boaventura Souza Santos.-4. Dignity in the Foucauldian Perspective.- 5. Organizational Dignity in the Interpretative Perspective.- 6. Dignity under the Phenomenological Perspective.- Part II - Organizational Dignity In Employee Perception.- 7. Organizational Dignity in the Perspective of Brazilian Employees.- 8. Perception of Deaf Persons on Dignity in Organizations.- 9. Dignity in the relationship between Brazilian and other Latin American workers.- 10. Dignity in the dismissal process.- Part III - Organizational Dignity In Customer Perception.- 11. Dignity and power relations between Call-center Companies and Clients.- 12. Customer perceived organizational dignity.- 13. Dignity in the application of resources in microcredit.- Part IV - Dignity In TheRelationship Between Suppliers And Customers.- 14. Dignity perceived by suppliers in the business-to-business segment.- 15. Restaurant managers' perception about dignity in relationships with their suppliers.- Part V - Relationship Of Dignity With Other Constructions.- 16. The Relationship Between Stress and Organizational Dignity in a Financial Institution.- 17. The relationship between spirituality and dignity perceived by managers and non-managers.- 18. The role of trust in building relationships of dignity in the street market.