Patterns of Information Retrieval in Communication Networks

As the amount of information accessible continues to
grow, information retrieval becomes an increasingly
complex process that organizational employees must
navigate many times each day. Transactive memory (TM)
theory explains how a team works as a system to gain,
organize, and utilize information by sharing two or
more individuals memories through various
communication processes. This book explores
communication to retrieve information in
organizational work teams from the combined
prospective of TM theory and social networks. Here,
the processes of TM theory are explicitly defined in
networks terms, thereby allowing the use of advanced
social network analysis techniques (that is, p or
Exponential Random Graph Models) for hypothesis
testing and theoretical development. This research is
based on observed information retrieval patterns from
seven intact organizational work teams across
multiple industries.

This book addresses managers, employees, and
academics who are interested in better understanding
the intertwined relationship between communication
networks and knowledge networks in work teams.

Autorentext
Dr. Palazzolo (Ph.D., University of Illinois Urbana-
Champaign, 2003) is an Assistant Professor of Organizational
Communication at Arizona State University. His research involves
communication and knowledge networks impacts on team
performance, information sharing, and computational modeling of
communication systems. http://epalazzolo.org

Klappentext
As the amount of information accessible continues to grow, information retrieval becomes an increasingly complex process that organizational employees must navigate many times each day. Transactive memory (TM) theory explains how a team works as a system to gain, organize, and utilize information by sharing two or more individuals' memories through various communication processes. This book explores communication to retrieve information in organizational work teams from the combined prospective of TM theory and social networks. Here, the processes of TM theory are explicitly defined in networks terms, thereby allowing the use of advanced social network analysis techniques (that is, p* or Exponential Random Graph Models) for hypothesis testing and theoretical development. This research is based on observed information retrieval patterns from seven intact organizational work teams across multiple industries. This book addresses managers, employees, and academics who are interested in better understanding the intertwined relationship between communication networks and knowledge networks in work teams.