Principles of Communication

The book contains: Concept of Meaning of communication, features, importance, patterns, techniques of communication - formal/ informal, verbal/ written, downward & upward. Barriers of communication, Essential of communication, 7 C's of communication, Factors affecting process of communication. Transmission of ideas, facts & figures from one person to another, elements of communication process (message, sender, encoding, channel, receiver, decoding, acting & feedback). Intro-personal communication, interpersonal communication, group communication (public, crowd, small group), mass communication, non-verbal communication, body language. Planning and conducting interviews, selection interviews, reprimand interviews, clinical & psychological interviews, grievance interview, exit interviews, preparation with reference to welcome, introduction and thanks.

Autorentext

Prof. Shraddha N. Zanjat jest adiunktem na Wydziale Elektrotechniki i Elektroniki Uniwersytetu Sandip w Nashik. Posiada ponad 10-letnie do wiadczenie w nauczaniu, tytu magistra technologii uzyskany na Uniwersytecie RTMN oraz jest w trakcie uzyskiwania tytu u doktora. Opublikowäa artyku y naukowe, posiada patenty na projekty i prawa autorskie oraz jest autork ponad 50 ksi ek.