Process Assessment and ISO/IEC 15504

This companion to Process Assessment and Improvement, 2nd Ed. provides the reader with guidance on the ISO/IEC 15504 Process Assessment Standard. The standard goes beyond quality audits to help assess how well an organization performs. The book helps readers understand the power and benefits of a process approach and process assessment. Second Edition presents updated version of the practical aspects of process assessments.

ISO/IEC 15504 is a new international standard for process assessment for software and quality management systems Presents the practical aspects of process assessments Updated information in 2nd ed.

Inhalt
-Introduction to Reference Book.- Foundation for Success.- ISO/IEC 15504 Document Set.- Meeting the Requirements if ISO/IEC 15504.- The Measurement Framework.- Level 1-5.- Process Reference Models.- Process Assessment Models.- Process Lifecycle Models.- Assessor Competence and Building Assessment Teams.- Assessing a Process to Capability Level 5.- SW CMM® and CMMI®.- Annix 1: ISO/IEC 15504 A Short History and Harmonization.- Annex 3: Glossary of Acronyms and Terms.- Index.- Bibliography.